Accomplishments:
- Managed Cruise Line Product's Program pertaining to pre-cruise, activity management and messaging on ship.
- Handled the complete product suite taxonomy in Atlassian JIRA under Program Management Office.
- Motivated the team and provided direction and guidance, with the hands-on project and program management, both as the manager and the mentor.
- Worked extensively on managing the effort estimates and schedules of the deliveries to minimise the variances.
- Ensured implementation and refinement as required of the formal process to support the product development process, with focused product development on meeting and exceeding the customer requirements.
- Prepared proposals and estimates for various customer requirements.
- Worked with the clients to understand the issues they faced, diagnosed problems, designed solutions and facilitated solution deployment.
- Performed or initiated root cause analysis for the reported issues.
- Take bottom-line responsibility for the Assigned Program.
- Initially served as Lead in Program Management Office under Delivery Management Group as well as Lead for the EU's GDPR implementation at the company level.
Projects:
| Project No. | : | 01 |
|---|---|---|
| Client | : | US based Cruise Lines |
| Description | : | Product modules help the guest in Embarkation, plan their activities on the ship. |
| Engagement | : | Turnkey Customisation Projects |
| Type | : | Development and Support Projects |
| Team Size | : | 20 |
| Role | : | Programme Manager (Scrum Master) |
| Duration | : | Apr’2018 to Aug’2019 |
| Responsibility | : | Overall management of the assigned product modules. Build relationships and communicate effectively with the business people, clients and other system areas. |
| Technologies | : | React JS, Node JS, Java, Post-gre, Couch-base, Kafka, etc. |
